Questions and answers
to some common queries about products or services.
Q. Why can’t I
use commercial chemical cleaners on my stone surface?
A. Natural stone contains a
variety of minerals that can react adversely to
some chemicals. Commercial cleaners often contain
chemicals that can disturb the delicate PH balance
of the stone and the minerals and destroy the
look and feel of the stone. Some cleaners that
contain lemon or vinegar are acidic and can etch
the surface. Stone soaps and cleaners are PH balanced
and designed to gently penetrate porous surfaces
and lift in-grained dirt. To avoid damage use
only recommended products.
Q. Do I need to seal my
marble vanity and floor?
A. Yes you need to have your marble sealed with
a good quality penetrating sealer as it is a soft,
porous stone. Unsealed marble will absorb liquids,
which will lead to staining. Although sealing
your stone with a penetrating sealer will not
protect it from etching it will protect it from
staining and it will help preserve the look of
your marble for longer. A penetrating sealer is
recommended instead of a surface sealer as a waxy
surface sealer will sit on top of the stone and
eventually become scratched and dull.
Q. Can I use marble for
my kitchen benchtop?
A. Granite is a more suitable and durable stone
than marble to use for a kitchen benchtop as it
has a high resistance to scratching and heat,
will not etch with acidic liquids and does not
absorb moisture like marble. It is also more resistant
to bacteria as it is less porous. Beware of cheap
imitation granites though as these contain some
calcite and will etch. Test with some lemon juice
to ensure the stone you are purchasing is pure
granite. If the stone contains some calcite it
will etch or develop a dull spot. If you use marble
expect it to stain and understand that to keep
it looking good it will require regular repolishing.
Q. Can I use a scouring
pad to clean my stone?
A. Most scouring pads will scratch the surface
of natural stone and damage the glossy finish.
Use a clean cotton mop or cloth to clean or polish
stone as these are gentle on the surface and will
not scratch it. If scouring is necessary, use
only professionally recommended products such
as the Scrub-a-Dub white scourer, and follow the
directions given by your stone care professional.
Change the water regularly when rinsing.
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